Returns & Refunds
Right to cancel:
You have the right to cancel an order within 14 days for any reason. The cancellation period of 14 days will expire when you (or a third party) takes possesion of the order.
To exercise your right to cancel, you must inform us by email or by using our contact form. Please remember to include your order number in all correspondence.
Effects of cancellation:
If you cancel your order, we will reimburse to you all payments received from you including the cost of delivery to you. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
If you are returning goods received, you should post within 14 days, to:
10 Crossland Crescent
You will have to bear the direct cost of returning the goods.
If your order is returned to us as ‘undelivered’ or ‘not collected’, we can resend it, but you will need to pay for the cost of resending the order.